How to Specify a PVC Colour: From a Name to a Number That Can Be Checked
Oct 09, 2026
12 min read
By YUPSENI Team
A colour name carries a range, not a value. What the range contains is decided by whoever is interpreting it.
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An order goes out for white PVC foam board. The container arrives and the buyer says it is not white. It is slightly cream, or slightly grey, or noticeably cooler than the last batch. The supplier says it is white, and it is, in the sense that the pigment is the same one used on every white board they make.
Both statements are accurate. White is a name for a broad region of colour space, and the region contains everything from a warm cream to a cool blue-white. When a buyer and a supplier both say white they may be describing two different points inside that region, and neither has done anything unreasonable.
Colour is the specification subject where the gap between how a buyer communicates and how a factory produces is widest. This article sets out the ways a colour can be specified, ranked by how much they leave open to interpretation, and what has to be written down before a colour can be checked at all. The production side of the same subject, why consecutive batches differ, is covered in our piece on PVC colour and batch consistency.
I. A Colour Name Is Not a Colour
The names that appear on purchase orders cover territories, not points.
| What the order says | What it could actually mean |
|---|---|
| White | Anything from a warm cream with a yellow cast to a cool blue-white. A considerable range, all of it legitimately white. |
| Grey | A near-white grey, a mid grey, a charcoal, or a grey with a brown or blue undertone. The undertone is usually what a buyer notices and never specifies. |
| Beige or cream | Warm neutrals, again with a wide range of undertones. Frequently chosen to sit beside a specific tile or paint, and frequently not compared against that tile until installation. |
| Wood or oak | Every grain pattern and tone from pale ash to dark walnut. A category rather than a colour, and one where the pattern matters as much as the tone. |
The gap is not carelessness, it is how colour is normally described
People describe colour with names because that is how colour is discussed in ordinary life, and it works well enough when both parties can see the same object. It fails completely when one party is specifying and the other is producing, in different buildings, different countries and often different years. A name is a shared cultural reference; a specification needs a value.
Names travel well between people and badly between documents. What a name describes is a region, and a factory has to make something specific.
There is a second problem underneath the first. Colour is a perception produced by light, a surface and an observer, not a fixed property of an object. The same board genuinely does look different against a different background, under a different light and to a different pair of eyes. That is not a defect in anyone's judgement, and it is the reason a colour specification has to describe the conditions as well as the colour.
Four Ways to Say It, Ranked by Precision
There are four practical ways to communicate a colour, and they differ enormously in how much they leave to the reader.
| Method | What it leaves to the supplier | Where it works |
|---|---|---|
| Measured colour values | Almost nothing. A colour can be stated as a set of numbers and reproduced against them. | Repeated orders, matched batches, any situation where consistency matters over time. |
| Approved physical sample | Interpretation of the sample, including how much it has aged and how it is being viewed. | The first order, and where the colour has to match something physical the buyer already has. |
| System reference code | The manufacturer's own interpretation of the standard, which varies between manufacturers and substrates. | A starting point, and a useful shorthand where an approximate match is acceptable. |
| Name or photograph | Everything. | Initial enquiries only, before anything has been ordered. |
A photograph is the weakest method available and is used constantly
A screen has its own colour characteristics, the camera has made its own choices about white balance and exposure, and the file has been compressed. Two photographs of the same board taken on two phones will differ more than two batches of the board ever will. Photographs are useful for showing a shape, a texture or a pattern, and are close to worthless for communicating a colour.
The practical combination for a serious order is the top two together. An approved physical sample establishes what the buyer wants, and a measurement of that sample converts it into numbers that survive the sample. This turns a reference with a shelf life into one that can be reproduced years later, and it is the single most useful habit in this subject.
Where the colour is being chosen rather than matched, working from a system reference is fast and adequate. Where it is being matched against an existing surface, a tile, a window frame or another batch of the same product, the measured route is the only one that holds up.
What the Systems Are Actually For
The three systems that appear on purchase orders were each built for a different purpose, and none of them was built as a tolerance.
| System | What it was built for | The limitation that matters |
|---|---|---|
| RAL | European industrial colour naming, originally for paints and coatings. The familiar four-digit codes come from the classic range; extended ranges exist that are more systematically organised. | A code is a naming convention rather than a measured value, so one manufacturer's version of a code is not guaranteed to match another's. |
| Pantone | American system built primarily for printing, with separate product ranges for different media. | The reference books are calibrated for ink on paper. A pigmented plastic is a different medium, so a close match to a print colour is not automatic. |
| NCS | Scandinavian system built around how colour is perceived, describing a colour by its resemblance to black, to a pure hue and to white. | Still a reference to be interpreted, and less widely recognised in some markets than the other two. |
A code is a starting point, not an endpoint
Quoting a code tells a supplier which part of colour space to aim for. It does not tell them how close they have to land, and it does not guarantee that their version of the code matches the version in the buyer's mind. The codes are valuable because they make a conversation possible; they become dangerous when treated as though they were measurements.
A code names a target. It says nothing about how close to the target is close enough.
A further point applies to all three. Reference books and physical colour charts age. A chart kept in a workshop for several years, exposed to light and handled daily, has drifted from the values it was printed at. A supplier matching a colour against a faded chart is matching against something that no longer represents the code.
For patterned products such as wood grains and stone-look finishes, the system codes do not apply at all. A marble or timber pattern is defined by an image rather than a colour, and the specification has to reference the pattern separately. The methods used to produce those surfaces, and how they differ in permanence, are covered in our guide to laminated and direct-printed wood grain board.
The Number That Makes It Checkable
Colour can be measured, and the measurement is what converts a preference into a specification.
Instruments describe a colour as three values. One gives lightness on a scale from dark to light. The other two place the colour on three axes of hue and saturation, one running between red and green and the other between yellow and blue. Together the three locate a colour in a space, and any two colours can be compared by the distance between their positions.
The distance between two colours is what a tolerance is written against
That distance has a name, and it is expressed as a single number. It is the figure that turns match the sample into a checkable requirement, because it can be calculated from two measurements and compared against a limit. Without it, closeness has to be judged by eye, and by-eye judgements differ between people and between rooms.
The scale of that number is worth having a feel for, although the thresholds depend on the colour, the size of the sample, the lighting and the observer. A difference below about one is generally not visible under controlled conditions. Around two or three it becomes perceptible, especially where two surfaces are placed side by side. Beyond about five, most observers would describe the two colours as different rather than as a mismatch.
| Difference value | Typical human response |
|---|---|
| Below about one | Not visible to most observers under controlled conditions. |
| Around two to three | Perceptible, particularly when two surfaces are viewed together rather than separately. |
| Around three to five | A clear mismatch when the two are adjacent. |
| Above about five | Read as different colours rather than as a variation of the same one. |
Two formulas, two different numbers
There is more than one accepted way to calculate the distance between two colours, and the formulas do not agree. The newer ones are intended to correspond more closely to how differences are actually perceived, and they generally produce smaller numbers for the same pair of colours than the original calculation does. This means a limit of two is not the same requirement depending on which formula produced it, and a specification has to name the formula to be meaningful.
There is a second limitation that matters for demanding work. A single distance figure collapses a difference in three dimensions into one number, which means two samples can sit at the same distance from the reference and still look different from one another, one being slightly lighter and the other slightly redder. Where that matters, the requirement is written as separate limits on the lightness and on each of the two colour axes rather than as one combined figure.
Measured values survive the sample, the shipment and the years. A physical reference does not.
The measurements only become comparable between two parties if the instruments are calibrated and the conditions match. Two laboratories measuring the same board can produce different numbers if one instrument has drifted or if the measurement geometry differs. That is not a reason to avoid measurement, and it is a reason to state the conditions alongside the values.
Judging Under the Wrong Light
This is the section that explains the most common colour dispute that reaches a supplier, and it is not a manufacturing problem at all.
A surface reflects light selectively. Different light sources contain different proportions of wavelengths, so the same board genuinely reflects a different colour under each of them. Daylight, an incandescent bulb, a fluorescent tube and a modern LED are four different lights, and a colour that matches under one will frequently not match under another.
Both parties can be right
A supplier inspects a batch in a factory under one light and finds it within tolerance. The buyer receives it and inspects under a different light and finds it outside. Neither has measured incorrectly and neither is being unreasonable; they have judged the same panels under different illuminants and obtained different results. This is the single most common reason a colour dispute escalates, because it looks from both sides as though the other party is simply wrong.
The condition has a name, and it is worth knowing
Where two surfaces match under one light and not under another, the phenomenon is called metamerism. It arises when two surfaces produce the same colour under a particular light through different combinations of pigments, so their behaviour diverges as soon as the light changes. It is the reason a batch can be approved in a showroom and rejected in a warehouse, and it cannot be detected by looking at either surface alone. It appears only when the two are compared, and only under more than one light.
The practical response is to name the light. A colour specification that does not state the illuminant under which the match is judged has left the most important variable in the subject unstated, and it is the variable most likely to be responsible for a disagreement.
The most widely used reference for this purpose is a standardised daylight, and other standard illuminants exist for particular industries. Instrumental measurement avoids the problem entirely, because the instrument supplies its own controlled light rather than relying on the room. This is another argument for measuring rather than comparing by eye: a measurement does not care what the weather is doing.
Where a visual check is still required, the useful practice is to carry it out under at least two different lights, one of them daylight-like. A pair of surfaces that matches under both is a genuine match to the eye. A pair that matches under one and not the other has a metameric difference, and the right question then becomes which of the two lights represents the condition the product will actually be seen in.
Why the Same Pigment Looks Different
Pigments are supplied by weight, and where they end up determines what the surface looks like.
The first and largest effect comes from the material the pigment is dispersed in. A foamed board contains a large volume of small cells, and light entering the surface is scattered repeatedly within that structure before it returns to the eye. The result is that the same pigment loading produces a lighter and less saturated appearance in a foam than it would in a solid section. A colour that reads as a deep blue in a solid extrusion becomes noticeably softer in a foamed board of the same tone.
The skin is a different material from the core
A board with a dense integral skin is coloured across two structures at once: a solid skin and a cellular core. The two take pigment differently and scatter light differently, so the same board can read slightly differently depending on how much of the appearance comes from the skin and how much from the core. Where a colour has to be matched exactly, the surface condition of the board is part of the specification.
The structural reasons behind this are covered in our guide to skin and core in PVC foam board. For a colour specification the consequence is simple: a colour approved on one product line is not transferable to another without checking, because the substrate has changed.
The second effect comes from surface finish. A matte surface scatters incoming light broadly, which lightens the perceived colour and reduces its apparent saturation. A glossy surface reflects more of the light directly, which deepens the colour and raises the apparent saturation. The same pigment in the same formulation produces a visibly different surface depending on whether the tooling leaves it matte or polished, and the difference is large enough to be mistaken for a colour difference.
Texture belongs in the colour specification
Where a colour has to match something, the finish is not a separate question. A matte board and a glossy board in the same pigment are two different colours to the eye, and to an instrument measuring only one of them. Deciding the finish after the colour is like deciding the paper after approving the ink.
A cellular core scatters light internally, and a matte finish scatters it at the surface. Both lighten what the eye receives.
The third effect is time. Pigments fade and surfaces change with exposure to ultraviolet light, heat and cleaning chemicals, and different pigments behave differently. A colour that matches on delivery can diverge over years of service, particularly in exterior applications where one surface faces the sun and another is shaded. The mechanisms are the same ones covered in our piece on how UV, heat and moisture age a PVC surface, and they mean that a colour specification for exterior use should say something about the pigment system rather than only about the delivered colour.
A Specification That Holds
A complete colour specification covers the target, the tolerance and the conditions, and most orders contain only the first of the three.
The target, stated as measured values where the colour matters, and as a system code where it does not. Where a physical sample has been approved, its measured values are recorded alongside it.
The tolerance, including the formula used to calculate it, and separate limits on lightness and the two colour axes wherever a single figure is too coarse.
The illuminant for any visual assessment, and the observer angle and measurement geometry for any instrumental one, so that two parties measuring the same board obtain the same numbers.
The substrate and surface finish, since a colour is only defined on a particular material with a particular texture.
The disposition of the reference sample, including how long it remains valid and what replaces it.
Measure the sample the day it is approved
This is the habit that solves most of the problem permanently. A physical sample is easy to agree on and impossible to rely on over time, because it fades, soils and eventually disappears. Recording its measured values on the day it is approved converts it into a reference that does not change, can be sent by email, can be checked in a laboratory anywhere, and will still mean the same thing in five years.
The commercial case for doing this is straightforward. Colour disputes are expensive out of proportion to their size, because they are usually discovered after the goods have shipped and because they are difficult to settle when the only evidence is two people looking at the same panel and disagreeing. A measured reference removes the argument rather than resolving it.
Where custom colours are being developed, the same discipline applies earlier. The process of turning a colour request into a producible specification, and what the request needs to contain, is covered in our guide to custom foam board production, which places the colour decision among the other choices that have to be made before a first run.
The short version
A colour name covers a region rather than a value, and a photograph is close to useless for communicating one. Measured colour values leave almost nothing to interpretation, a physical sample leaves some and ages, a system code leaves the manufacturer's own reading, and a name leaves everything. RAL, Pantone and NCS were built as naming conventions rather than tolerances, and a code on its own does not state how close is close enough. The distance between two colours can be calculated and given a limit, which is what turns matching into a checkable requirement, but the formulas differ so the formula has to be named. Colour is also a perception, so two parties can judge the same panels under different lights and both be right, which is the most common cause of a colour dispute. Foamed material scatters light internally and matte finishes scatter it at the surface, so the same pigment reads lighter in a foam and lighter again in a matte finish. Specify the target, the tolerance, the illuminant, the substrate and the finish, and measure the approved sample on the day it is approved.
Frequently Asked Questions
Colour Specification Questions
Common questions from importers, distributors and specifiers.
Why is my order not the colour I asked for?
Usually because the request described a region rather than a value. Names like white, grey or beige each cover a wide range, and the supplier has produced something legitimately within it. The fix is to move from a name to either an approved sample or a set of measured values, and to state how close the match has to be.
Can I send a photo of the colour I need?
You can, and it will not help much. The screen has its own colour characteristics, the camera has chosen its own white balance and exposure, and the file has been compressed. Two photographs of the same board taken on two phones will differ more than two production batches ever will. Photographs are useful for showing shape, texture and pattern, and unreliable for colour.
Is a RAL code a guarantee of the colour?
No. A code is a naming convention rather than a measured value, so one manufacturer's version of a code is not guaranteed to match another's, particularly on a different substrate. It tells the supplier which part of colour space to aim for. It does not tell them how close they have to land, and that is the part that causes disputes.
What does the distance between two colours actually measure?
It measures how far apart two colours sit in a three-dimensional colour space, combining differences in lightness, red-green and yellow-blue into a single figure. It is what makes a closeness requirement checkable, because it can be calculated from two measurements. The threshold for what counts as a visible difference depends on the colour, the sample size, the lighting and the observer.
Why do two laboratories report different numbers for the same board?
Because more than one accepted formula exists for calculating the difference, and they do not agree. The newer formulas are designed to correspond more closely to perceived differences and generally produce smaller numbers than the original calculation. Instruments can also differ in calibration, observer angle and measurement geometry. A limit of two is not the same requirement depending on which formula and which conditions produced it, so the specification has to name them.
The supplier approved the colour and now says it is fine. How can we both be right?
Because colour depends on the light as well as the surface. Two surfaces can match under one light and differ under another, a phenomenon called metamerism, which arises when two materials reach the same colour through different pigment combinations. A supplier inspecting under one light and a buyer under another can obtain genuinely different results on the same panels. Naming the illuminant in the specification, or measuring instrumentally, removes the disagreement.
Why does the same colour look different on two product lines?
Because the material beneath the pigment has changed. A foamed board contains many small cells that scatter light internally before it returns to the eye, which makes the same pigment loading appear lighter and less saturated than in a solid section. Surface finish does something similar at the surface: a matte finish scatters light broadly and reads lighter, while a glossy finish reflects more directly and reads deeper. A colour approved on one product is not transferable to another without checking.
What is the single most useful thing to do?
Measure the approved sample on the day it is approved, and record the values with the specification. A physical sample is easy to agree on and impossible to rely on for years, because it fades, soils and gets lost. Its measured values do not change, can be sent by email, can be checked in any equipped laboratory, and will still mean exactly the same thing five years later.
Send Us the Colour You Need to Match
A sample, a code or a set of measured values, along with the product line and finish. We will confirm the closest achievable match and how it will be checked.
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23 years in PVC building material manufacturing and supply chain. We help importers, distributors, and project buyers source foam board, sheet, wall panels, flooring and fencing that pass compliance the first time. More about YUPSENI
© 2026 YUPSENI. All rights reserved. The information in this article is for general informational purposes only and does not constitute professional advice. Colour appearance, measurement conditions and achievable tolerances vary by product, substrate, finish and application. Confirm achievable colour match and the agreed measurement conditions with your supplier before placing an order.










